Organizational Behavior (OB)
Scope Of Organisational Behaviour
Characteristics of Organisational Behaviour
OB Models
Fundamentals of Individual Behaviour
Meaning of Individual Behaviour
Importance of Understanding Individual Behaviour
Types of Individual Behaviour
Features of Individual Behaviour
Personality
Characteristics of Personality
Determinants of Personality
Carl Jung’s Classification of Personality
Types of Personality
Importance of Carl Jung’s Theory
Holland's Occupational Personality Type
Friedman and Roseman’s Classification of Personality
Big Five Personality Traits
Personal Effectiveness
Meaning of Attitude
Features of Attitude
Types of Attitude
Attitude Formation
Attitude Change
Meaning of Group Behaviour
Characteristics or Features of a Group
Types of Group
Group Formation Stages
Interpersonal Behaviour
Types of Interpersonal Behaviour
Interpersonal Skills
Meaning and Key Features of Interpersonal Skills
Case Study 1: Manager and Team Conflict
Case Study 2: Cross-functional Project Team
Case Study 3: Conflict Between Coworkers
Transactional Analysis
Concept and Determinants
Uses of Transactional Analysis
Case Study: Manager–Employee Conflict
Johari Window
Importance of the Johari Window
Perception in Organisational Behaviour
Meaning and Features of Perception in Organisational Behaviour
Perceptual Process Steps
Importance of Perception in Organisations
Common Perceptual Errors
Case Study: Employee–Manager Misperception
Perceptual Process in the Case
Lessons from the Case
Improving Perception in Organisational Behaviour
Key Behavioural Applications of Perception
Illustrative Workplace Case Study
How Perception Shapes Behaviour in This Case
Behavioural Consequences
Learning Points for Managers and Students